Common Issues
A collection of common questions and solutions for users of CUES and OPERA
- PDF Display Issues Due to Watermark Layers – and How to Fix It
- Managing referrals sent outside of the Opera Platform
- Patients with no fixed abode
- Patient Demographics - Accuracy
- Ensuring you have the correct patient
- Failed to Engage (FTE), Did Not Attend (DNA) & Was Not Brought (WNB) Policy
- Archived System Messages
- Managing DNA/FTE/WNB and Closing Episodes
- Practitioner Profiles
- Disclosure and Barring Service (DBS) checks
- Exporting DICOM files from Topcon Maestro
- Practice Profiles
- Clinical Dashboard
- Changing Email Preferences
- Create an administrator role
- Resetting your password
- Why does my referral say waiting?
- Reset your password in 50 seconds
- Issues with OPTIX PMS
- QIO Tutorial - Optical DSPT Checklist