OPERA
  • Main User Help
  • Service User Information

Common Issues

A collection of common questions and solutions for users of CUES and OPERA

  • PDF Display Issues Due to Watermark Layers – and How to Fix It
  • Managing referrals sent outside of the Opera Platform
  • Patients with no fixed abode
  • Patient Demographics - Accuracy
  • Ensuring you have the correct patient
  • Failed to Engage (FTE), Did Not Attend (DNA) & Was Not Brought (WNB) Policy
  • Archived System Messages
  • Managing DNA/FTE/WNB and Closing Episodes
  • Practitioner Profiles
  • Disclosure and Barring Service (DBS) checks
  • Exporting DICOM files from Topcon Maestro
  • Practice Profiles
  • Clinical Dashboard
  • Changing Email Preferences
  • Create an administrator role
  • Resetting your password
  • Why does my referral say waiting?
  • Reset your password in 50 seconds
  • Issues with OPTIX PMS
  • QIO Tutorial - Optical DSPT Checklist
  • 1
  • 2

Categories

  • CUES II
  • Getting Started
  • Independent Prescribing
  • Common Issues
  • Additional Documents and Forms
  • Blood Pressure Monitoring Service
  • Cataract Services
  • CES (Community Eye Service)
  • CUES Old module
  • MECS (Minor Eye Conditions)
  • Children's Services
  • Easy Eye Care Pathway (For Patients with Learning Disabilities)
  • Glaucoma Monitoring
  • Glaucoma Referral Filtering (GRR/GERS)
  • Low Vision Service
  • GOS18 / EeRS Referrals
  • Hospital Users
  • Training and resources for opera hospital users
  • Patient Satisfaction / PROMS
  • PES Finances
  • Practice Changes
  • Profiles
  • System messages
  • Tracking Referrals
  • Triaging Referrals
  • Using a PMS Integration
  • Videos
  • Compliance
  • Images and OPERA
  • Making a referral
  • Internal Referrals
  • Onboarding / Registration
  • Patient Record Management
  • Referral Status
  • Status of OPERA System
  • Legal Forms and Information
No results found

© Referral Management Services Ltd 2025. Powered by Help Scout