Feedback on referrals
Feedback is provided by Hospitals and other providers via a number of different routes but will always be displayed to you in the following ways.
Feedback messages can be found on your practice clinical dashboard. They will appear like this:Urgent updates will have a red tab, while routine will have a yellow tab. The full message recevied from the provider will be shown. Once you have actioned or noted the information simply press the "eye" icon to mark as read. You can see how many unread message are waiting for you on the practice summary and also on the unread message header on the left hand side of the screen.
In the application
We also update the feedback to you via the manage referrals screen. For example, the following is an example of the same urgent message as shown above in the referral management screen.